If you are unable to redeem a valid, paid gift, we’ll ensure you can use your credit at another merchant. Contact customer support at firstname.lastname@example.org and explain your situation. We're happy to help!
Articles in this section
- Card Eligibility / Linking Error
- What type of cards can be used to get my Wonder gift?
- Who do I contact if I have questions about my Citi Shop With Points account?
- How do I Use Citi Shop With Points to make purchases?
- Are there any fees associated with redeeming my gift?
- How long does it take to get the Statement Credit?
- When do Wonder Gifts get applied to my card?
- What if the merchant for my Wonder gift goes out of business?
- Can I use several Wonder gifts at the same time?
- For how long is my gift card valid?